Here's a clear, straightforward explanation of how Sport 5 collects, stores, and protects your personal information, payment data, and browsing activity.
By using Sport 5, you agree to and accept this Privacy Policy.
The Commitments Sport 5 Stands By
Sport 5 only collects information that is genuinely necessary to provide our services. We do not ask for unnecessary personal details.
All your data is secured with 256-bit SSL encryption — the same banking-grade security used by financial institutions.
Your data is never sold or shared with advertisers or unnecessary third parties.
You can view, update, or request deletion of your data at any time.
After account closure, personal data is deleted within the designated period. Data that is no longer needed is not retained long-term.
Sport 5's Privacy Policy follows international data protection guidelines (GDPR-inspired).
Sport 5 may collect two types of information from you – what you provide directly, and what is collected automatically as you use the platform.
| Data Type | What Information | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile Number, Email Address | Account Verification & Notifications |
| Financial Information | Payment method (bKash/Nagad number), transaction history | Deposits & Withdrawals Process |
| Technical Information | IP Address, Device Information, Browser Type | Security & Fraud Prevention |
| Usage Data | Game history, bet records, session duration | Service Improvement & Responsible Gaming |
Important Note: Your payment card or full bank account number is never stored on Sport 5 servers. All payment processing is handled directly by the respective payment gateway.
Sport 5 uses the information it collects solely for the purposes listed below — your data is never used for anything beyond this:
You can unsubscribe from promotional emails or SMS at any time. However, essential account-related notifications cannot be turned off.
Sport 5 never sells your personal data to third parties. However, certain information may be shared in specific circumstances necessary for service delivery:
| With Whom | What Data | Why |
|---|---|---|
| Payment Providers (bKash, Nagad) | Transaction Details | To process payments |
| KYC Verification Services | Identity Document Details | To Verify Age & Identity |
| Law Enforcement Agencies | Required Information | To comply with legal orders |
| Cybersecurity Partners | Technical Information | To prevent fraud |
All partners listed above are bound by strict confidentiality agreements with Sport 5. They may only use your data for the specific purposes defined.
Sport 5 uses multiple layers of security to protect your data:
After an account is closed, transaction records may be retained for up to 5 years to meet legal requirements. All other personal data is deleted.
In the event of a security breach that puts your information at risk, Sport 5 will notify you within 72 hours.
Sport 5 uses cookies on its website. Cookies are small files stored in your browser that help the platform recognise you and enhance your experience.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login sessions, security tokens, language preferences | Until End of Session | |
| Performance Cookies | Measuring page load times, detecting errors | 30 Days | |
| Preference Cookies | Remembering your UI preferences and displaying your betting history | 90 Days |
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain features.
Every Sport 5 member has certain important rights regarding their own personal information:
To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.
Sport 5 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from children or minors.
If it comes to our attention that a minor's information has entered our system, the account will be immediately closed and all associated data will be deleted.
If you believe your child is using Sport 5, please notify our support team immediately.
For any privacy-related questions, requests, or complaints, please get in touch through the following:
An initial response is typically provided within 7 business days of receiving a complaint. Complex matters may take up to 30 days to resolve.
Proven Security Measures
Frequently Asked Questions